-
It only takes a few minutes to activate your card and set your PIN. Once you’ve completed the process, you can start using your card straight away.
-
You should activate your card as soon as you receive it, even if you don’t use it very often.
-
At the end of the activation process, you’ll receive a message, ‘Your card has been successfully activated’, which means your card is ready to go. If you don’t receive this message, please call 13 22 65 or visit your nearest NAB branch.
-
To change your PIN on any personal or business NAB debit card or NAB credit card, simply login to the NAB app or NAB Internet Banking. Go to Cards, select the relevant card then select Change your PIN. To use this option, you’ll need to be registered for NAB SMS Security. You can also call us on 13 22 65 or visit your nearest NAB branch for more options.
-
So far, we have introduced this enhanced security functionality to personal NAB debit cards, NAB Platinum debit cards and NAB credit cards. In future this functionality may also be extended to our other NAB cards.
-
Yes, you can use the NAB app or NAB Internet banking. To use these options, you will need to be able to receive a security code on your mobile phone so you will need to be registered for NAB SMS Security. For this, you will need to have your phone on global roaming while overseas. If you can’t activate using these channels, you can call us on +61 3 8641 9083.
-
If you don’t activate your card, you won’t be able to use it. However, if you have a compatible iPhone or Android™ phone and want to make contactless payments using your NAB credit or NAB debit card, you can use your mobile device to make contactless payments. Read more about Digital Payments. For payments $100 or over, you'll need to enter your PIN. If you don’t have a PIN, you can set one by going to the NAB app or NAB Internet Banking Cards > Select your card > Change your PIN. You will need to have SMS Security set up before you do this.
-
You can activate your NAB credit or debit cards via SMS if it’s new, a replacement card or if you’ve moved to another type of card.
-
Yes, additional cardholders will need to activate their own card.
FAQs
Activate your card and set your PIN? ›
Take your debit card to an ATM owned by your bank, insert it, and enter your PIN. Follow the instructions on the screen to activate your card. Go to your bank's website or app and find the “Activation” option. Give them the necessary information for activating your card.
How do I activate my debit card and set a PIN? ›- Once you get your welcome kit from the bank, along with the Debit Card, there is an ATM pin given in a sealed envelope.
- When you go to the ATM, enter your Debit Card and enter the ATM pin provided in the welcome kit. ...
- Change your ATM PIN and use the card henceforth for regular transactions.
Activate a debit card at an ATM
Insert the debit card in the ATM and use the PIN provided by the bank. Follow the prompts on your bank's ATM screen to finalize activation of your debit card.
Many banks allow customers to change or reset their debit card PIN via their website or mobile app's debit help center, where to change PIN. This section is typically located online under security settings, personal settings or customer self-service.
How do I activate my credit card with a PIN? ›The PIN will be sent to you by the bank at the address you registered with the bank within seven days of getting the card. You can also generate a PIN via net banking or mobile banking. You will have to go through the instructions that you get with the credit card and follow the process to activate the card.
Can I set my debit card PIN at any ATM? ›Yes, you can. Send an SMS in the specified format to the toll-free number of your bank. You will receive an OTP. using this OTP, you can change your card PIn at the nearest ATM.
Do I have to use my PIN to activate my card? ›To activate contactless payments on your credit card, you'll need to use your PIN either at an ATM or in store before you can make your first contactless payment using your card. Note that you'll still need to activate your credit card first, for security purposes, using your credit card number and your date of birth.
How do I find my card PIN? ›Check any mail you still have from your credit card issuer. If your credit card actually has a PIN, it should have been in its own piece of mail, separate from your physical card. There's also a chance your credit card company will allow you to view your PIN after you sign in to your account portal online.
How do I activate my card myself? ›How to activate your credit card by phone. If you prefer to activate your credit card via phone, call the number on the activation sticker attached to your card — or, if the credit card issuer doesn't provide a separate activation phone number, call the number on the back of your card.
Where is 4-digit PIN on debit card? ›The 4-digit PIN on a debit card is typically located on the back of the card, near the signature strip. It is a unique code that is used to verify the cardholder's identity when making purchases or withdrawing cash from an ATM.
How can I use my debit card without a PIN? ›
In most cases, if you're making a purchase online, you don't have to enter the card's PIN. Instead, you enter the card number, expiration date, and the cardholder's name. In some cases, you may also be prompted to enter the billing address for the card and the three-digit security code on the back of the card.
How do I know if my debit card is active? ›I advice you to call the debit card company. A representative can check the activation status of your card and help you activate an inactive card. In addition, many banks allow you to activate your debit card at an ATM if you know your PIN. Insert the card into the ATM, enter the PIN, and the card should be activated.
What is the card PIN? ›PIN (Personal Identification Number) is a 4-digit code unique to each ATM card that ensures that the card user or account holder is carrying out the transactions. You cannot use the ATM card without activating the PIN.
Do you have a PIN code with a credit card? ›All credit cards have PIN functionality; when you were approved for the card, the credit card issuer sent you your new card and your PIN in the cardmember packet. However, you may not know your PIN; for most transactions, it isn't necessary to have one.
Where is 4 digit PIN on new debit card? ›The 4-digit PIN on a debit card is typically located on the back of the card, near the signature strip. It is a unique code that is used to verify the cardholder's identity when making purchases or withdrawing cash from an ATM.
How do I find my debit card PIN for the first time? ›This is how you can set your PIN for the first time before using it for any transactions. STEP-1: Insert your card in the ATM machine slot and select your preferred language. STEP-2: You have to then select the 'Generate ATM PIN' option. STEP-3: After this, you will have to select the 'Generate OTP' option.
Why does my debit card work without a PIN? ›However, not all instances require a PIN to be entered. With some POS terminals, cardholders can also choose to run debit cards as credit cards. In these situations, they don't have to enter the PIN, but they may have to sign for the transaction.
How do I know if my debit card is activated? ›If it's your card then you should know whether or not you activated it. Debit cards are either already activated if the banking branch gives it to you or not activated if it is mailed. Non-activated debit cards will have a white sticker across the top with a number to call to activate the card.