What is a Credit Card PIN & How To Get One | Chase (2024)

A credit card PIN is similar to a debit card PIN. Both are usually four-digit numbers that you enter in order to complete a financial transaction.

With credit cards, you might need a PIN for two types of transactions: getting cash advances at ATMs and making purchases abroad. However, a PIN shouldn't be required for every credit card transaction.

Can you use a credit card without a PIN?

Using your credit card doesn't usually require you to enter a PIN. Everyday purchases in stores and online usually have several credit card payment options: entering the card information, swiping the magnetic stripe, making a contactless payment and inserting the card's chip.

In addition, online purchases with your credit card shouldn't require a PIN. They usually verify your card information against the billing address and Card Verification Value (CVV), the 3-digit or 4-digit code on the back of your credit card.

When you apply or set up your credit card account, you may get an option to add a PIN. Credit cards that require you to have a PIN shouldn't allow you to skip this step. If you're not sure whether your credit card has a PIN, that doesn't mean it doesn't. Some card issuers let you pick your PIN, but most generate a PIN at the time the credit card accountnumber is generated.

Why you may need a credit card PIN

Only two types of credit card transaction should require a PIN:

  • Purchases at some stores when you're traveling abroad
  • A cash advance at an ATM

A different type of PIN that you might associate with your credit card account is a PIN you can set up with a credit bureau. When you freeze your credit with a credit bureau, you'll create a PIN so that you can unfreeze your credit securely once you're ready.

How do I find my credit card PIN?

Check any mail you still have from your credit card issuer. If your credit card actually has a PIN, it should have been in its own piece of mail, separate from your physical card.

There's also a chance your credit card company will allow you to view your PIN after you sign in to your account portal online. This varies from issuer to issuer, but your PIN may be in the account details or security section. Most of the time, if you've lost or forgotten your credit card PIN, you usually have to request a new one, which arrives by mail within two weeks.

How to get a credit card PIN

While few types of transaction require a credit card PIN, getting one usually just requires you contact your credit card company.

While it's not always possible to receive your PIN over the phone, you can start the request by calling your credit card issuer. After that, PINs are usually mailed to the address your card company has on file. However, your issuer may give you other options, such as text message or email.

To request or change a PIN for your Chase credit card, please call us at 1-800-297-4970. We accept operator relay calls.

How safe are chip and PIN credit cards?

Chips and PINs are security measures used for credit card transactions. Both are common nowadays, and you may be familiar with PINs from using them for debit card transactions. The number is meant to be unique to you and the card so that you personally verify a transaction before it's processed.

PINs have been a trustworthy form of debit-card security for decades. They're a hallmark of the already-convenient piece of plastic that provides quick access to your cash.

Chip technology is no longer a new security measure for bank and credit cards, but that doesn't mean it's any less safe. An EMV chip provides a high level of security to the transactions you make with your physical card. When you insert the chip to pay for a purchase, a unique code is created to help secure that single transaction.

In conclusion

You may be able get a credit card PIN by phone or online, depending on your credit card issuer. Credit card PINs are relatively uncommon, but they serve a worthwhile purpose: identifying you. Although you may not have chosen it, your credit card may already have a PIN assigned for cash advances. A PIN should only be required for two types of credit card transactions: cash advances at ATMs and some purchases abroad.

If you still have questions, review our Password and PIN FAQs.

What is a Credit Card PIN & How To Get One | Chase (2024)

FAQs

What is a Credit Card PIN & How To Get One | Chase? ›

To use an ATM, you must have a personal identification number (PIN) for the credit card. To get a PIN, please call us at 1-800-297-4970 and follow the instructions provided by the automated system.

How do I get a PIN for my credit card? ›

How to get a credit card PIN. While few types of transaction require a credit card PIN, getting one usually just requires you contact your credit card company. While it's not always possible to receive your PIN over the phone, you can start the request by calling your credit card issuer.

How do I get a PIN number for my credit one card? ›

Sign into your online account and select the account you'd like to set a PIN for. Go to Settings and locate 'Change PIN,' then select the Change PIN button. Follow the prompts to create your PIN. If you forgot your PIN, follow the same process to create a new one.

How can I get the PIN code of credit card? ›

Contact your issuer: You can also contact your credit card company to ask about your PIN. You may also request a new PIN from their customer service if you don't remember your PIN or never had one before. Your credit card company will typically mail your PIN to the address you have on file.

Do you always need a PIN for a credit card? ›

Credit cards can have PINs, but you'll rarely use them. For the majority of credit card transactions you make, a PIN isn't necessary, so it's not something you typically have to worry about. Find out how PINS work, what they're for, and how to request one from your credit card issuer.

How do I find my card PIN number? ›

If you've forgotten your debit card PIN, some banks may offer a way to retrieve it through their website or app. You can also call a customer care representative, or find a local branch for help. You'll probably still need to verify your account ownership and may be directed to reset the PIN for security reasons.

Why my credit card has no PIN? ›

If you don't have a credit card PIN, it may be because you declined setting it up when you opened your credit card account. But depending on your card issuer, you may be able to get one. Finding or requesting a credit card PIN will depend on your credit card issuer.

How do I retrieve my credit card PIN number? ›

Mobile App

In your app, select your credit card account and follow these steps: Choose 'Manage my card' and then 'PIN services'. Tap 'Send PIN reminder' and select your name if there is another user. Check that your address is correct, and tap 'Send to this address'.

Can you withdraw money from credit card without PIN? ›

How to withdraw money from a credit card without a PIN. Sometimes you can use a pay code-enabled ATM to withdraw money from a credit card without a PIN. If this option is available, you can use your card from your mobile app, prompting a QR code for you to scan at the ATM, allowing you to withdraw cash without a PIN.

Can I get credit card PIN online? ›

Generating your PIN online is quick, convenient and secure, as you can do it from the comfort of your home through ICICI Bank Internet Banking or iMobile Pay. Once you've generated/changed your Credit Card PIN online, you can start using it for online and offline transactions immediately.

How do I remember my credit card PIN number? ›

8 tips and tricks for creating and remembering your PIN
  1. Avoid the obvious. ...
  2. Use the word method. ...
  3. Try a familiar date. ...
  4. Use a meaningful address. ...
  5. Try an extra-long PIN. ...
  6. Fake a friend. ...
  7. Don't write it down. ...
  8. Use different secure PIN numbers for different accounts.
Jun 17, 2020

Where is the PIN number on a Visa card? ›

The PIN (Personal Identification Number) on a Visa gift card is typically located on the back of the card, underneath a scratch-off sticker. You need to scratch off the sticker to reveal the PIN.

How many digits is a PIN number for credit card? ›

A Credit Card PIN is a four-digit personal identification number that helps confirm the Credit Card holder's identity. You need to generate the PIN to complete a transaction online or offline.

Do I have to wait for a PIN to use my credit card? ›

If your card is chip and pin enabled then yes, you do need a 4 digit pin. If your card doesn't have a chip in (only the signature strip on the back) then you will be able to sign for purchases over here. The only PIN I know is for cash advance.

How to skip PIN with credit card? ›

Once you insert your card, the card reader will offer you options for entering your PIN. One of those options is typically listed as “Bypass PIN.” Look for this selection at most major retailers. That's it! Your transaction should go through and you'll be asked to remove your card.

Do credit cards have PINs in Capital One? ›

Manage your PIN number

A PIN is the four-digit code you can use for cash advances. When you first get your card, you are usually given the option of selecting your own PIN, receiving a system generated PIN, or declining a PIN.

How to use credit card without PIN at ATM? ›

How to withdraw money from a credit card without a PIN. Sometimes you can use a pay code-enabled ATM to withdraw money from a credit card without a PIN. If this option is available, you can use your card from your mobile app, prompting a QR code for you to scan at the ATM, allowing you to withdraw cash without a PIN.

How do I put a PIN on my new credit card? ›

NAB app
  1. Log into the NAB app on your device.
  2. If using an Android phone, tap the Menu icon.
  3. Tap Cards.
  4. Your new card will say 'Activate'. Tap the card.
  5. To activate your card, tap Activate card.
  6. Enter the last eight digits of your card. Tap Next set a PIN.
  7. Enter a four-digit PIN.
  8. Re-enter your new PIN to confirm.

How can I check the PIN on my credit card? ›

Log in to the mobile app and select your credit card. Tap 'Manage My Card' and select 'PIN services'. Tap 'See PIN' and follow the on-screen instructions to see your credit card PIN.

How do I activate my credit card PIN? ›

Follow the below steps:

Select 'Generate Credit Card PIN Online' from the left menu. Choose your Card and enter the CVV. Click 'Submit' to get the OTP on your registered mobile number. Enter the OTP and proceed to 'Set New PIN' and Submit.

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