The Safe Way to Cancel a Credit Card (2024)

Does Closing a Credit Card Hurt Your Credit?

Does canceling a credit card hurt your credit? You’ve likely heard that closing a credit card account may damage your credit score. And while it is generally true that canceling a credit card can impact your score, that isn’t always the case. If you pay off all your credit card accounts (not just the one you’re canceling) to $0 before canceling your card, you can avoid a decrease in your credit score.

Typically, leaving your credit card accounts open is the best option, even if you’re not using them. However, there are a few valid reasons for deciding to close an account. For example, it’s best to close joint credit card accounts during a separation or divorce, or close an account if your credit card company charges high annual fees.

Read on to learn what the reasons are—and to get details on how to cancel a card the right way.

Key Takeaways

  • Closing a credit card account is sometimes necessary, despite advice against doing so.
  • A credit card can be canceled without harming your credit score⁠.
  • To avoid damage to your credit score, paying down credit card balances first (not just the one you’re canceling) is key.
  • Closing a charge card won’t affect your credit history (history is a factor in your overall credit score).
  • Closing a credit card could hurt your credit score by increasing your credit utilization if you don't pay off all your balances.

Understanding the Impact of Credit Utilization Ratio

Credit experts advise against closing credit cards, even when you’re not using them, for good reason. “Canceling a credit card has the potential to reduce your score, not increase it,” says Beverly Harzog, credit card expert and consumer finance analyst for U.S. News & World Report.

Closing a credit cardcan impact your credit utilization ratio, potentially dinging your credit score. Credit utilization measures how much of your total available credit is being used, based on your credit reports. The more available credit you use (per your reports), the worse the impact will be on your score.

Here’s a simple example of how closing a $0 balance credit card backfires:

  • Credit card number one has a $1,000 limit and a $1,000 balance.
  • Credit card number two has a $1,000 limit and a $0 balance.
  • Your credit utilization on both cards combined is 50% ($1,000 total balances ÷ $2,000 in total limits = 50% utilization).
  • Close credit card number two, and your credit utilization jumps to 100% ($1,000 total balances ÷ $1,000 total limits = 100% utilization).

You should aim to pay your credit card balances in full every month. Doing so not only protects your credit scores but also can save you a lot of money in interest.

Paying your balance in full is especially important before closing a credit card account. If all of your credit cards show $0 balances on your credit reports, then you can close a card without hurting your credit score.

The higher the credit utilization ratio, the more it can negatively impact your credit score. That’s why it is commonly recommended to keep the ratio below 30%.

Good Reasons to Cancel a Credit Card

Canceling a credit card is usually a bad idea. Nevertheless, there are some circ*mstances in which a card cancellation could be in your best interest. Here are three.

Separation or Divorce

It’s best to close joint credit card accounts during a separation or divorce. As a joint cardholder, you’ll be liable for any past or future charges made on the account. It’s not uncommon for an angry ex to run up excessive charges on a joint card out of spite.

If that happens—or even if routine spending occurs on a joint account after separation—the charges will be your responsibility as well. Your divorce decree might state that your former spouse is responsible for the debt, but that won’t release you from your obligation in your lender’s eyes.

High Annual Fees

If your card issuer charges you a high annual fee for an account that you don’t use, cancellation might be warranted. However, if you receive benefits from the account that outweigh the annual fee, such as travel credits and perks, then it might be worth the cost.

An annual fee on a credit card that you don’t use or benefit from is another story.

Before you cancel the account, call your card issuer to ask for the annual fee to be waived. Be sure to mention that you’re considering closing your account. It doesn’t hurt to ask, and you might be pleasantly surprised.

Too Much Temptation

Some people find the temptation to use credit cards—especially store credit cards—too much to resist. And while this might be a valid reason to close a card for some, you can try other ways to curb overspending without sacrificing your credit score.

For example, you could remove your credit cards from your wallet and store them in a safe place. By not having your cards readily available, you may find the temptation easier to resist.

Once a credit card is canceled, you won’t be able to reopen the account.

How to Cancel a Credit Card: 6 Steps

Let’s say you do decide that closing the account is the best move. Here are six simple tips to help you navigate the process:

  1. Redeem unused rewards on your account before you call to cancel.
  2. Ideally, pay off all your credit card accounts (not just the one you’re canceling) to $0 before canceling any card. At the very least, minimize your balances as much as possible.
  3. Call your credit card issuer to cancel and confirm that your balance on the account is $0.
  4. Mail a certified letter to your card issuer to cancel the account. In this letter, request that written confirmation of your $0 balance and closed account status be mailed to you.
  5. Check your three credit reports 30 to 45 days after cancellation to make sure that the account reports that it was closed by the cardholder and that your balance is $0.
  6. Dispute any incorrect information on your reports with the three credit bureaus.

Closing a Credit Card Won’t Impact Your Credit History

You may have heard that closing a credit card causes you to “lose credit” for the age of the account. That is mostly a myth.

Credit expert John Ulzheimer, formerly of FICO and Equifax, confirms that closing a credit card will not immediately remove it from your credit reports. “As long as the credit card remains on your report, you will still get the value of the age of the account in both the FICO and VantageScore branding credit scoring models. The only way to lose the value of the age of the card is if it’s removed from your reports,” Ulzheimer says.

A closed account will remain on your reports for up to seven years (if negative) or around 10 years (if positive). As long as the account is on your reports, it will be factored into the average age of your credit.

15%

The percent that FICO uses to factor in credit history as part of your overall credit score. Payment history and amounts owed, which have the largest impact out of five categories, account for 35% and 30%, respectively.

How Does Closing a Credit Card Affect Your Credit Score?

Your credit score might be hurt if closing the card changes your credit utilization ratio. Credit utilization measures how much of your total available credit is being used, based on your credit reports. The more available credit you use, the worse the impact will be on your score. Aim for a ratio of around 30%.

How Do You Keep Your Utilization Rate Low?

Don’t keep a large balance, and do this by paying it off every month (this will also save you from paying interest). Provided all of your credit cards show $0 balances on your credit reports, you can close a card without hurting your credit score. If you're responsible with credit and you always pay on time, you could also ask your card issuer(s) to increase your credit limit. Increasing your credit limit will have the effect of lowering your utilization score. However, be careful to avoid the temptation of running up additional balances; that will defeat the purpose.

Will Closing a Card Damage My Credit History?

Not really. A closed account will remain on your reports for up to seven years (if negative) or around 10 years (if positive). As long as the account is on your reports, it will be factored into the average age of your credit.

The Bottom Line

Don’t close a credit card account without a good reason. Having a lot of credit cards won’t necessarily hurt your credit score significantly if you handle them responsibly. However, if you need to cancel a card, do your best to reduce all your credit card balances first (preferably to $0), so you can either minimize or avoid any credit score damage.

The Safe Way to Cancel a Credit Card (2024)

FAQs

What is the safest way to cancel a credit card? ›

How to close a credit card account the right way
  1. Check your credit report. ...
  2. Pay off or transfer your outstanding balance. ...
  3. Redeem any existing rewards. ...
  4. Transfer automatic payments to a new card. ...
  5. Call the credit card company. ...
  6. For extra protection, send a letter of cancellation. ...
  7. Safely dispose of your card.
Nov 2, 2023

Does cancelling a credit card hurt your credit? ›

Closing a credit card could lower your credit score. That's because it could lead to a higher credit utilization ratio, reduce the average age of your accounts and hurt your credit mix. Before closing a credit card, it's wise to consider these factors and the potential impact on your credit score.

Is it better to cancel unused credit cards or keep them? ›

Canceling a credit card will cause a direct hit to your credit score, so more often than not, you'll want to keep the account open. Correctly managing an open, rarely-used account may require some extra attention, but the added effort will help your credit in the long run.

How do I cancel my credit card without hurting my score? ›

A credit card can be canceled without harming your credit score⁠. To avoid damage to your credit score, paying down credit card balances first (not just the one you're canceling) is key. Closing a charge card won't affect your credit history (history is a factor in your overall credit score).

Is it bad to close a credit card with zero balance? ›

Your credit utilization ratio goes up

By closing a credit card account with zero balance, you're removing all of that card's available balance from the ratio, in turn, increasing your utilization percentage. The higher your balance-to-limit ratio, the more it can hurt your credit.

How many points will my credit score drop if I close a credit card? ›

Utilization rates matter a lot, too
What opening or closing a credit card does to your VantageScore (utilization rate)
Average score change, increased utilization rateAverage score change, decreased utilization rate
Card openersDown 19 pointsUp 7 points
Card closersDown 10 pointsUp 14 points
Sep 21, 2021

How many credit cards are too many? ›

Owning more than two or three credit cards can become unmanageable for many people. However, your credit needs and financial situation are unique, so there's no hard and fast rule about how many credit cards are too many. The important thing is to make sure that you use your credit cards responsibly.

What happens if you cancel a credit card with an annual fee? ›

If a card has an annual fee, you'll pay it at the beginning of your cardmember anniversary and have all of the relevant benefits for the remainder of that year. Canceling the card before the year is up means missing out on perks for which you've already paid. Some card issuers even explicitly advise against doing this.

How do I permanently close my credit card account? ›

In general, you should be able to close your account by calling the credit card company and following up with a written notice. If you still have a balance when you close your account, you are required to pay off any balance on schedule. The card company is allowed to charge interest on the amount you still owe.

When should you cancel a credit card? ›

High annual fees or poor customer service

Not all credit cards are a great match, and there are some valid reasons for wanting to close out your account. For example, If the card carries an annual fee you don't think is worth it, you might want to cancel. You also might want to if customer service is consistently poor.

Will I be charged if I don't use my credit card? ›

You won't be charged for credit card inactivity. Credit card inactivity fees, also called dormancy fees, used to apply to inactive accounts.

Is 5 credit cards too many? ›

There is no right number of credit cards to own, and owning multiple cards gives you access to different rewards programs that various cards offer. Owning five cards would give you a bigger total line of credit and lower your credit utilization ratio. If you can manage five cards at once, it's not too many for you.

Why did my credit score go down when I paid off my credit card? ›

Similarly, if you pay off a credit card debt and close the account entirely, your scores could drop. This is because your total available credit is lowered when you close a line of credit, which could result in a higher credit utilization ratio.

How do I cancel a credit card that was never activated? ›

If you change your mind and don't want a card that you recently opened, it's smarter to call the issuer to cancel the card than just ignoring it. You might get hit with an unexpected annual fee, or the card will be closed because the issuer considers your account inactive.

What happens when you cancel a credit card? ›

If you cancel one of your cards, you will have a lower amount of total credit available. If you're carrying a balance on any of your other credit cards, this will increase your credit utilization rate. If your utilization is too high, you will likely see a negative impact on your credit score.

What is the best way to close a credit card account and why? ›

In general, you should be able to close your account by calling the credit card company and following up with a written notice. If you still have a balance when you close your account, you are required to pay off any balance on schedule. The card company is allowed to charge interest on the amount you still owe.

Is it bad to close a credit card with an annual fee? ›

Experts generally don't recommend you ever cancel a credit card, unless you're paying for it (such as in the form of an annual fee) and not ever using it. And if this is the case, canceling a card once probably won't hurt you as long as you have a healthy credit history otherwise.

Can a Cancelled credit card still be charged? ›

I closed my credit card account. Can the bank continue to charge interest and fees? Yes. The bank may charge you for interest and fees that were assessed before you closed your account.

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