Fedex Hoboken 14Th Street (2024)

FAQs

What happens if FedEx doesn't deliver on time? ›

If we didn't deliver your package on time, you may be able to request a refund or an adjusted invoice. Learn more about our FedEx Money Back Guarantee Policy here. FedEx offers a money-back guarantee for certain transportation services subject to the FedEx Express Terms and Conditions of Carriage.

Operational delays occur for a variety of reasons; the following are some examples: Incorrect recipient address. Incorrect recipient postal code. Missing address information (including buzzer code or apartment number)

Bring the door tag or tracking number and a government-issued photo ID to your pickup location. Give them to the team member and sign for your package. If the address on your government-issued photo ID doesn't match the address on the package label, make sure to bring an alternative ID with a matching address.

Generally, you can expect your delivery to arrive before 8 PM of the following day. FedEx 2 Day: Anywhere in the world in less than two days, guaranteed. FedEx 2 Day AM: Guaranteed delivery within the 50 States before 10:30 AM of the second day in transit.

If you got a message that says we'll deliver your package by end of day, your package should arrive before 8 p.m. when FedEx usually stops delivering. To get an estimated delivery time for your package, you can enter your tracking number (or other identifying reference number) into the tracking tool.

Generally, we make deliveries from 8 a.m. to 8 p.m. Monday–Friday, and on Saturday and Sunday for residential deliveries. Residential deliveries may be eligible to be redirected to a nearby FedEx location or participating retail location like Walgreens or Dollar General to be held for pickup for up to 7 days.

At a local FedEx facility means that your package has arrived at a local FedEx facility and is awaiting the next steps to move toward its final destination. If your package status is 'At a local FedEx facility': Your package is still on its journey.

FedEx Home Delivery takes 1–5 days to deliver within the contiguous U.S. or 3–7 days if you're shipping to residential addresses in Alaska or Hawaii. The exact time your FedEx Home Delivery shipment will be delivered is based on your shipment's origin and the distance to the destination.

Packages in the FedEx system are scanned at various points between pickup and delivery. It isn't unusual for a package to go more than 24 hours without a scan while in transit. Your package may still be on the move and there are no new updates.

You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800.GoFedEx 1.800.463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.

Can I pick up my package from FedEx instead of having it delivered? ›

FedEx Hold for Pickup allows you to request packages to be held at a FedEx location. You can pick up packages on your schedule at locations that are convenient to where you work or live.

How can I request a redelivery? In most cases, FedEx will attempt to deliver your package three times before returning it to the shipper. In case a courier is unable to leave your package, the courier will try to call you to check your availability and attempt the delivery.

Generally, FedEx Ground delivers by the end of business, Monday through Friday. However, FedEx Home Delivery, which is a FedEx Ground service, can drop off packages as late at 8 pm. In most cases, FedEx Home Delivery doesn't deliver at a specific time.

Are FedEx delivery times accurate enough? FedEx is known for its reliable estimated mail delivery times, offering various service levels for different needs. While they strive for accuracy, occasional delays due to weather or high volumes may occur. FedEx provides tracking information to keep customers informed.

If we didn't deliver your package on time, you may be able to request a refund or an adjusted invoice. To submit a claim, simply fill out this form and we'll either process it automatically or be in touch about the next steps.

If a shipment is delayed, you can contact us for an evaluation as to whether or not your delivery qualifies for a refund.

In most cases, FedEx will attempt to deliver your package three times before returning it to the shipper. In case a courier is unable to leave your package, the courier will try to call you to check your availability and attempt the delivery.

Delivery exception/delay means there are special circ*mstances with a delivery in process. You can access FedEx Tracking to track the status of your package and view the delivery exception in the Travel History section.

If you believe that your package was not delivered to you as indicated and you have evidence to support your claim, you may have grounds to file a lawsuit against FedEx for breach of contract or negligence.