3 common credit issues and what you can do to fix them | Consumer Financial Protection Bureau (2024)

Your credit history can determine if you can get a loan, and even where you live or work. Credit scores are built from your credit history and can determine how much you pay to borrow money for a car or house. Yet, many people don’t know where to start when it comes to building, improving, or protecting their credit history. Three common credit problems are:

  • Lack of enough credit history
  • Denied credit application
  • Fraud and identity theft

Below are some tips on how to deal with these issues.

1. Lack of enough credit history

Many people may not know that having no credit history, or a limited credit history, can create issues similar to having negative information in your credit history. If you don’t currently have a credit history, you’re not alone. One in ten adults experience "credit invisibility," meaning they do not have any credit history with one of the three nationwide credit reporting companies. Many more don’t have enough of a credit history, sometimes referred to as having "thin" credit, to generate a credit score. People with thin or no credit history may find it difficult to apply for a loan or rent an apartment.

What you can do:

Take action to help build your credit history responsibly. There are a number of products considered helpful in establishing or rebuilding credit histories, and they provide you with the opportunity to practice making on-time payments that are reported to the credit reporting companies. These may include secured credit cards, credit builder loans, or retail store credit cards.

Use our Building credit from scratch checklist to learn more about these and other ways to build your credit history.

2. Denied credit application

If you’ve been denied an application for a loan or line of credit, there are steps you can take to improve your credit score or dispute inaccurate information on your credit report.

What you can do:

  • Find out why your application was denied. If a lender rejects your application, they are required under the Equal Credit Opportunity Act (ECOA) to tell you why your application was rejected or tell you that you have the right to learn the reasons if you ask within 60 days.
    • If you were denied due to an "insufficient credit file," you can use this checklist to learn how to build and keep good credit .
    • If a lender rejected your application based on your credit report, they must provide specific information about why your application was rejected or tell you that you have the right to learn more about why you were denied if you ask within 60 days.
  • Review your credit reports. Make sure the information in your credit reports is accurate. If you find errors, take steps to correct them.
  • Improve your credit history with a few best practices, such as paying your bills on time and limiting your credit use to no more than a third of your credit limit.

3. Fraud or identity theft

Identity theft occurs when someone uses your name, Social Security number, date of birth, or other identifying information, without authority, to commit fraud.

What you can do:

If you think you’ve been a victim of fraud or identity theft, there are several steps you can take to protect your personal information from being misused. These steps include:

  • Reviewing your credit reports each year to make sure they contain only information about you
  • Immediately reporting any inaccurate or suspicious information on your credit reports
  • Placing a fraud alert or security freeze on your credit reports
  • Consider signing up for identity monitoring or credit monitoring services. Some of these services are free, and others cost money. If you’re considering these services, be aware that there are other free and low-cost services to protect consumers, including a security freeze or fraud alert. If you are considering signing up for identity or credit monitoring services, make sure you fully understand the terms and conditions related to trial periods, fees, cancellation requirements, and other conditions so that you don’t face unexpected fees, charges, or other limitations.

If you were impacted by the Equifax data breach, we have additional information on the steps you can take to respond when your personal information is exposed in a data breach.

Next steps

Building or rebuilding your credit will take time and planning. The steps above can guide you on your journey.

If you want more help, consider talking to a credit counselor. Most reputable credit counseling organizations do provide free educational materials and workshops, though some do not. Building or improving on your credit won’t happen overnight. Anyone who claims to be able to do this for you may be scamming you.

To learn more about credit reports and scores, check out our tips and frequently asked questions.

3 common credit issues and what you can do to fix them | Consumer Financial Protection Bureau (2024)

FAQs

What are the three common problems in credit management? ›

Three common credit problems are: Lack of enough credit history. Denied credit application. Fraud and identity theft.

What are the three US credit bureaus that can issue you a credit report? ›

By law, you can get a free credit report each year from the three credit reporting agencies (CRAs). These agencies include Equifax, Experian, and TransUnion.

What are the three most common credit report errors and what should you do if you find an error? ›

Check for incorrect reporting of account status
  • Closed accounts reported as open.
  • You are reported as the owner of the account, when you are actually just an authorized user.
  • Accounts that are incorrectly reported as late or delinquent.
  • Incorrect date of last payment, date opened, or date of first delinquency.
Jan 29, 2024

What are some ways to solve credit problems? ›

Here are seven steps you can take to begin improving your credit score.
  • Check Your Credit Score And Credit Report. ...
  • Fix or Dispute Any Errors. ...
  • Always Pay Your Bills On Time. ...
  • Keep Your Credit Utilization Ratio Below 30% ...
  • Pay Down Other Debts. ...
  • Keep Old Credit Cards Open. ...
  • Don't Take Out Credit Unless You Need It.
Feb 8, 2024

What are the 3 factors that affect credit worthiness? ›

What Counts Toward Your Score
  • Payment History: 35% Your payment history carries the most weight in factors that affect your credit score, because it reveals whether you have a history of repaying funds that are loaned to you. ...
  • Amounts Owed: 30% ...
  • Length of Credit History: 15% ...
  • New Credit: 10% ...
  • Types of Credit in Use: 10%

What are the 3 most common ways firms fail financially? ›

What are the most common ways firms fail financially? The most common financial problems are (1) undercapitalization, (2) poor control over cash flow, and (3) inadequate expense control.

Which 3 of the following are the 3 biggest credit reporting bureaus in the US? ›

There are three main credit bureaus: Experian, Equifax and TransUnion.

What are the 3 main credit bureaus which report on most persons in the USA? ›

As noted above, in the U.S., there are three major credit bureaus: Equifax, TransUnion and Experian. Each of these credit bureaus collects your information from multiple sources.

What are the 5 Cs of credit and why are they important? ›

The five Cs of credit are important because lenders use these factors to determine whether to approve you for a financial product. Lenders also use these five Cs—character, capacity, capital, collateral, and conditions—to set your loan rates and loan terms.

How to fix credit report errors? ›

If you discover errors on your credit report, gather any supporting documents and include them with a letter disputing the error. Then send it to: The credit reporting agency whose report you are disputing. The company that provided the incorrect information.

What are the 3 three main reasons why it's important to check your credit score report? ›

Highlights:
  • Checking your credit history and credit scores can help you better understand your current credit position.
  • Regularly checking your credit reports can help you be more aware of what lenders may see.
  • Checking your credit reports can also help you detect any inaccurate or incomplete information.

Why should you check all 3 credit reports? ›

Lenders, such as mortgage companies are not required by law to report account information to each of the 3 bureaus. Checking each of your 3 Credit Reports gives you a comprehensive view so that you can easily identify differences that could impact your credit standing.

How to fix your credit fast? ›

If you want to improve your credit quickly, the following strategies could help:
  1. Use a reputable credit repair service.
  2. Prioritize and pay outstanding debt.
  3. Explore secured credit cards.
  4. Become an authorized user.
  5. Develop a budget and stick to it.
Feb 27, 2024

How to use consumer law to fix credit? ›

You can ask for an investigation — at no charge to you — of information in your file that you dispute as inaccurate or incomplete. Some people hire a company to investigate for them, but anything a credit repair company can do legally, you can do for yourself at little or no cost.

What is the best way to manage credit? ›

How to Manage Credit Responsibly
  1. Borrow only what you need! ...
  2. Pay your credit card bills in full every month. ...
  3. Don't ignore your service agreements. ...
  4. Build a budget. ...
  5. Use no more than 30% of your available credit limit. ...
  6. Focus less on your credit score, and more on developing positive, lifelong habits.

What are the challenges faced by the credit manager? ›

Credit managers are given a high volume of work to complete with limited resources. With the expectation of doing more with less, credit managers are in need of more automation and less manual processing. Unfortunately budgets for credit departments tend to see little to no increase year after year.

What are the C's of credit management? ›

The five Cs of credit are important because lenders use these factors to determine whether to approve you for a financial product. Lenders also use these five Cs—character, capacity, capital, collateral, and conditions—to set your loan rates and loan terms.

What is the most difficult aspect of being a credit manager? ›

Dealing with clients who refuse to pay is one of the most difficult tasks of a credit manager. This question tests a candidate's knowledge of credit policy, relevant laws, and problem-solving skills.

What are the three components of credit management policy? ›

There are three components in creating a credit policy: term of sale, credit extension and collection policy. Creating the term of sale includes determining credit extension, the length of the credit term and offering a cash discount.

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